Privacy Policy

International Swim Coaches Association, ISCA, conducts typical eCommerce activities

Collected personal data and its reasoning.

When visitors leave comments on the site, the site collects the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. These insights help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies can last for one year.

If you have an account and you log in to this site, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several other cookies are set to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies are removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

None others.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our websites, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You have these rights over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Site owner is International Swim Coaches Association

Webmaster is Mark Rauterkus

  • Phone: 412-298-3432
  • Email: Mark@SwimISCA.com
  • 108 South 12th Street, Pittsburgh, PA, 15203-1226, USA

How we protect your data

We attempt to use the latest and best software in our shop and among all digital platforms.

What data breach procedures we have in place

We do not collect info that is not needed.

What third parties we receive data from

None.

Automated decision making and/or profiling of user data

In 2020, the user log-in data is going to seek to get one’s home country.

In the future, the online quiz data can help to better segment the visitors according to interest areas in sports, especially from fan, student, swimmer, coach, parent, administrator, etc.

Various email newsletter services, including the biggest list from ConstantContact are deployed in ISCA’s suite of outreach methods. A full list is kept at a hub site, https://hub.SwimISCA.org.

Transactional email from forms and with eCommerce, especially from Woo Commerce has used MailChimp.

Industry regulatory disclosure requirements

None.

Refund Policy

The opportunity to refund for most items is with a policy that lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds

Contact the company used for your payment, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Johnlice@hotmail.com

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
For any other information fell free to ask.

DETAILS and EXTENDED POLICIES – DRAFT in May 2020

See this page.

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